Last Updated: [Insert Date]

At Sperry Shop (“we”, “us”, or “our”), operating at casualfootwearshop.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, payment details (processed securely through our PCI-DSS compliant gateway)
  • Transaction Data: Purchase history, order details, payment method (without storing full card numbers)
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, navigation patterns, referral sources
  • Marketing Preferences: Communication choices and product interests

2. How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders for our casual, performance, and safety footwear
  • Provide customer support and respond to inquiries
  • Improve our website functionality and user experience
  • Prevent fraud and enhance payment security (using 256-bit SSL encryption)
  • Send transactional communications (order confirmations, shipping updates)
  • With consent, send marketing communications about new products or promotions
  • Comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, IT support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures including:

  • PCI-DSS compliance for all payment processing
  • 256-bit SSL encryption for data transmission
  • 3D Secure authentication for card payments
  • Regular security audits and monitoring
  • Limited access to personal data on a need-to-know basis

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver targeted advertisements (with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For privacy-related inquiries, please contact:

Sperry Shop Privacy Officer
169 Port Washington Road, Okotoks, CA T0L 0T0
Email: [email protected]